Account checks

Your Withdrawal Is Waiting: Account Verification at Coinpoker Casino

Every licensed casino must confirm who you are, so Coinpoker Casino checks your documents once and the review usually takes up to 44 hours.

Start my verification

Licensed & auditedLicense ALSI-189133 issued by Anjouan Offshore Finance Authority. Independent audits by iTech Labs, QUINEL, and Gaming Laboratories International.

No surprises

Before the Check and After It

A short table that answers the question most players ask first: who is looking at my papers.

Who checks

Coinpoker Casino LLC

Licence held

Anjouan Offshore Finance Authority, ALSI-189133

Review time

Up to 44 hours

Required

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

First-try review

Getting Through the Review on the First Go

Four small habits stop nearly every rejection, so you upload once instead of three times.

Check the expiry date

On the upload screen you pick your photo identification and send a colour copy. Keep all four corners inside the frame, skip the flash, and check that the expiry date has not passed.

A clear win on the first pass

The address screen wants proof of address from the last three months. Take the whole page, not a crop, and make sure your name and the date are both readable.

Good news for card users

A card screen asks for a payment card image. Show the card front and cover the middle digits if you prefer, leaving the first six and last four visible.

Watch your inbox

The confirmation screen appears once everything is in, and the review may take up to 44 hours. Leave the tab alone and watch your inbox for any follow-up request.

Three papers

Which Papers Prove What?

Coinpoker Casino reads each paper against a fixed list, so clear copies spare you a second round of questions.

Photo identification

ConfirmsYour name, face and age

Must showFull page, colour, unexpired

Proof of address

ConfirmsWhere you live now

Must showYour name, address and a recent date

Payment card image

ConfirmsThe card you use is yours

Must showCard front, first six and last four digits

Four Triggers

When Will Your Identity Come Under Review?

Coinpoker Casino follows a set order, and [email protected] answers questions before the request arrives.

Raising Your Own Ceiling

The deposit limit slider moves beyond your usual pattern, so the licence requires a fresh identity check before the higher figure takes effect.

Bring the Two in Line

Your name or date of birth on the screen differs from the ID you sent, so the team asks for one clearer copy.

Faster Money Once Cleared

A withdrawal request sits in the queue for the first time, and the licence says the account must be verified before any money leaves.

Proof That You Qualify

The date of birth on the screen sits close to the line, so a photo identification is requested to confirm you are 18 or older.

Source of Funds, Without the Alarm

Holding a licence from the Anjouan Offshore Finance Authority, number ALSI-189133, means Coinpoker Casino must understand where player money originates. The check runs on the licence, not on suspicion, and most accounts pass it without further questions.

Depending on your case, the team may ask for one or two of these.

Recent bank statements
Payslips from your employer
A tax assessment notice
Proof of a property sale
An inheritance or gift letter

Your Upload Came Back With a Note

Can You See Every Corner? On the uploaded copy a finger covers the corner, so the reviewer cannot confirm the details match your account. Lay the paper flat on a dark table Shoot from directly above in daylight

Has the Date Already Gone? The expiry date printed on the card has already passed, and a live document is the only kind the licence accepts. Renew the card at the issuing office Send the new copy the same day

A Fresh Utility Record. The address on your bill points to a previous home, not the one on the account, so a newer copy is needed. Pull the latest bill from your provider Check the address line reads the same

Fast reference

What Players Ask While a Check Runs

Use this block while a withdrawal sits on hold or before you send your first file.

How long does account verification take at Coinpoker Casino?+

Checks are usually finished within 44 hours of receiving clear documents. Clear photos sent in one batch tend to land near the fast end. You can follow progress on the verification page, and [email protected] answers questions about a file already sent.

When will the casino actually ask me to verify?+

Verification must be complete before your first withdrawal leaves. The casino can also ask earlier, at registration or when your first deposit lands, so a document request at sign-up is normal rather than a sign of trouble.

Why does Coinpoker Casino want to know where my money came from?+

A source of funds check is a routine duty of the license that keeps gambling money clean. It applies to players broadly and says nothing about your personal conduct. Short answers about salary, savings or a property sale are enough in most cases.

Are my identity documents safe once I upload them?+

Files travel over 256-bit SSL encryption and are handled only by the team that completes the check. Your details are used for that purpose and nothing outside it. The privacy team can be reached at [email protected] for questions about your records.

Which regulator stands behind this casino's license?+

The Anjouan Offshore Finance Authority issues the license, held under number ALSI-189133 by Coinpoker Casino LLC. The same license carries the verification duty described here. Testing of the games is handled separately by iTech Labs, QUINEL and Gaming Laboratories International.

What happens if my surname changed after the ID was issued?+

Send the older photo identification alongside the document showing the new name, such as a marriage certificate or a deed poll. The two together connect your current identity to the account. A short note to [email protected] explaining the change keeps the file moving.

Can I send my documents from my phone camera?+

Yes. Phone photos are accepted as long as the whole card sits inside the frame and no glare hides the text. Shoot in daylight, hold steady, and send all three files together rather than one at a time.